The answer to this question is simple. There are inherit risks with any outdoor activity but with the right instruction and our professionally certified guides, you are in the best hands possible. The rivers can be very safe; as long as you are mentally alert and listening closely to your guide.
How many people do we need to
book a trip?
Most of the time, just you! The season picks up quickly
and there is usually availability in one of our rafts
a day or two before hand. To ensure your spot, please
book in advance.
When do our trips run?
Our trips run daily, but times may vary upon groups and
availability. The first trip leaves our shop at 7:30am,
and our last trip returns roughly at 11:00pm. Our rafting
and summer activities start in May and finish usually
the end of September.
What kinds of trips do we have?
We have trips for everyone. We offer hiking on beginner
to advanced trails, driving tours for the whole family
to enjoy, and our rafting trips ranging "From Mild
to Wild" are suited for everyone.
What if its raining?
We run rain or shine. If you are hiking make sure to bring
a rain coat. If you are rafting then you are wet already.
We may cancel tours due to lightning risks or severe weather
conditions for a full refund.
Where do we meet?
We start and finish all of our tours right at our shop,
located at 610 Patricia Street in Jasper.
What time do we meet?
All of our trips leave at specific times. For our tours
you must show up 15 minutes early and check-in with the
front desk staff to get you started.
Is there a time difference between
Alberta and BC?
Yes there is. British Columbia is one hour behind us,
so please make sure you are on Alberta time…or you
will miss your trip!!
Is there a place to keep medication
on the rafts?
Yes, your guide will have options for medication transport.
Do we have to sign a waiver from?
Yes. To participate in any of our trips you must sign
a waiver. It can be viewed below.
Waiver
Info (adult) Waiver
Info (child)
Is there a place to keep valuables?
No. Leave them in the car or hotel room. We are NOT responsible
for lost or stolen goods.
Do we have to wear a wetsuit?
Yes. The water is from a glacier and is too cold and unsafe
not to. A wetsuit is designed to save lives and keep you
warm.
Do you have different size wet
suits?
We sure do. Our wetsuits range from children's XS through
adults 4XL.
Is the gear sanitary?
Absolutely! Cleanliness is a high priority at Raven, and
our gear is washed after EVERY use.
Is there an age restriction for
your tours?
No. There isn't an age limit on any of our tours. For
hiking, the size and ability of the child is our standard.
For rafting, the children must fit our gear (usually 30
lbs) for class I through class II+ and be OVER 90 lbs
for class III +.
Do we have a guide with us?
For sure. All of our tours are hosted by our professional
staff.
Can you accommodate large groups?
Yes. We are able to take large groups due to the diversity
of our guides.
How do I book a tour?
Call in and set up a date with our office staff. Have
a credit card handy to hold your spot.
Do I need to book in advance?
We offer first come first serve policies here at Raven
Adventures, so the sooner you know the date the better.
Usually a few days in advance is fine for small groups.